PRIVACY POLICY

Arrowhead Leadership Consulting, LLC

Effective Date: February 18, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Arrowhead Leadership Consulting, LLC (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect

We collect the following types of information:

Personal Information

Name, email address, phone number, physical address, organization, professional role, and payment information when you make a purchase or request a quote.

Opt-In and Communication Data

Opt-in records and timestamps for all communication channels, including SMS and email.

Non-Personal Information

IP address, browser type, device information, website usage patterns, analytics data, cookies, and similar technologies.

Customer Communication and Engagement Information

Records of inquiries, service requests, appointment details, service history, feedback, and information shared during coaching, consulting, training, workshops, events, or customer support interactions.

How We Use Your Information

We use collected data solely for the following purposes:

Providing and delivering leadership coaching, consulting, training, workshops, speaking engagements, assessments, digital content, and related professional services

Processing transactions, payments, proposals, and agreements

Communicating with you regarding inquiries, scheduling, appointments, updates, insights, and services you have requested

Maintaining records of your communication preferences and consent

Improving our services, website functionality, and user experience

Ensuring security, fraud prevention, and compliance with legal requirements

SMS Messaging and Compliance

Text Message Program Terms and Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support communications, and important updates.

Opt-In and Consent

You will only receive messages if you have explicitly opted in

We maintain timestamped records of all opt-in actions

We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions

You may cancel SMS notifications at any time by replying “STOP”

You will receive a final confirmation message, and no further messages will be sent unless you re-opt in

All opt-out requests are processed immediately

Message Frequency and Content

Message frequency varies based on your interactions with our business

Messages will be directly related to the services you have requested

Promotional content will not be sent without specific consent

Help and Support

Reply “HELP” for assistance or contact us at drew@arrowhead-leadership.com

Customer support is available during regular business hours

Carrier Information

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We implement strict data protection measures to safeguard SMS opt-in information and consent records.

Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

Data Security

We implement and maintain reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption, secure access controls, employee training, and breach notification protocols. Despite these measures, no method of transmission or storage is completely secure.

Cookies and Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember preferences, improve functionality, and measure effectiveness. You may manage cookies through your browser settings, though disabling cookies may limit certain features.

Your Rights and Choices

You have the right to access, update, or request deletion of your personal information

You may opt out of marketing emails by clicking “unsubscribe”

You may opt out of SMS messages by replying “STOP”

You may withdraw consent for future communications at any time

Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our

website with the effective date. Continued use of our services constitutes acceptance of the

revised policy.

Contact Us

Arrowhead Leadership Consulting, LLC

Email: drew@arrowhead-leadership.com

Website: https://www.arrowhead-leadership.com

By using our website and services, you consent to this Privacy Policy.

View our Terms And Conditions here.